THE FUTURE OF TRAINING IS
VIRTUAL REALITY
NCSG SUPPORT
Welcome Chimney Sweeps!
Whether you’re new to the chimney sweep profession or looking to enhance your existing skills, the “NCSG Chimney Sweep Inspection Foundations” training will be the best resource for learning the foundation of chimney and fireplace inspection.
Chimney Sweep Inspection
VR Experience
New NCSG VR Modules
and Learning Management System Release
We are thrilled to announce the release of our new VR modules and Learning Management System (LMS) for the National Chimney Sweep Guild (NCSG). These cutting-edge applications will soon be available on the Meta Horizon Store, offering an immersive and comprehensive learning experience for chimney sweep professionals.
Our new LMS serves as a dynamic learning hub, seamlessly integrated with the NCSG VR and AI systems. It is designed to deliver independent digital learning content, empowering users to enhance their skills and knowledge at their own pace.
Stay tuned for more details and updates.
Check back here soon!
Frequently Asked Questions
FTF is here to help! Here are some FAQs that address current concerns:
Where are the other training modules?
The remaining Chimney Inspection Foundation training modules are currently in progress and will be available once completed. You will receive notification by email with instructions when each module becomes available.
ARE THERE ANY ADDITIONAL TRAINING MODULES PLANNED FOR RELEASE IN THE FUTURE?
You bet! We are constantly working on developing new training modules to enhance your learning experience. Stay tuned for updates on upcoming releases and new additions to our VR training library.
HOW LONG DOES IT TAKE TO COMPLETE EACH TRAINING MODULE?
The duration of each training module varies depending on the complexity of the subject matter and individual learning pace. Typically, modules are designed to be completed in 15 minute intervals, but users can progress at their own speed.
HOW DO I ACCESS SUPPORT IF I ENCOUNTER ISSUES WITH THE VR TRAINING MODULES?
If you encounter any issues with the VR training modules, please contact our support team at support@ftfvr.com. Our team is available to assist you with any technical difficulties or questions you may have.
HOW OFTEN ARE THE VR TRAINING MODULES UPDATED?
We strive to continuously improve and update our VR training modules to ensure they remain relevant and effective. Updates may include enhancements to existing content, bug fixes, and the addition of new features or modules. Our goal is to provide users with the best possible learning experience through regular updates and improvements.
CAN I ACCESS THE VR TRAINING MODULES FROM MULTIPLE DEVICES?
At this time no, our VR training modules are designed to be accessed from a single device at a time. Each user account is associated with a specific device, and access to the training modules is limited to that device for security and licensing reasons. If you wish to access the modules from another device, you will need to log out from the current device and log in from the new device using your account credentials.
How do I exit the app?
To exit apps, press the Meta button and click exit. The Meta button is the concave button on the right controller with the Meta logo.
CAN I PROVIDE FEEDBACK ON THE VR TRAINING MODULES?
Yes, we value your feedback! If you have any suggestions, comments, or concerns regarding the VR training modules, please feel free to share them with us. You can submit your feedback through our website or contact our support team directly.
HOW SECURE IS MY DATA WHILE USING THE VR TRAINING MODULES?
We take the security and privacy of your data seriously. Rest assured that your information is protected and handled in accordance with industry standards and regulations. If you have any concerns about data security, please reach out to our support team for further assistance.
ARE THERE ANY SYSTEM REQUIREMENTS FOR USING THE VR TRAINING MODULES?
Yes, to ensure optimal performance and compatibility, your VR headset must meet certain system requirements. These requirements may include specific hardware specifications, software versions, and internet connectivity. Please refer to the documentation provided with your VR headset for detailed system requirements.
CAN I TRACK MY PROGRESS WITHIN THE VR TRAINING MODULES?
Yes, our VR training platform includes features that allow users to track their progress within each module. You can monitor your completion status, performance metrics, and achievements as you progress through the training materials.
TROUBLESHOOTING
Cannot connect: Meta may be down. Please check https://www.meta.com. Check your headset battery to be sure it is fully charged. The FTF licensing server may be down. Please try again in a few minutes.
Hands are gone: You may need new batteries in the hand controller(s). Exit the app and enter again in the event the controller(s) did not sync.
If you have further questions or need additional support that has not been addressed above, please contact us at support@ftfvr.com.
Feedback Form
We would like to hear about your experience, suggestions, and overall thoughts on your time within the VR Training.
The journey we’re embarking on together promises to innovate and transform the landscape of education in skilled trades.
