THE FUTURE OF TRAINING IS
VIRTUAL REALITY
NCSG TRAINING SYSTEM
Revolutionizing Chimney Training with VR and AI
The NCSG training system integrates Virtual Reality (VR), AI-assisted learning, and a comprehensive Learning Management System (LMS) to provide an interactive, scalable education platform. Designed specifically for chimney professionals, this training approach enhances learning with real-world simulations, progress tracking, and structured coursework.
Getting Started
Training Overview
FAQ
Pricing
Feedback
GETTING STARTED
Step 1: Registration
New customers must first register through the NCSG Purchase Portal. Existing Meta Quest 3 owners can register without purchasing new hardware.
Step 2: Log in to the LMS
Once registered, companies can log in to the LMS to assign training seats, access learning modules, and track progress.
Step 3: Access VR Training Modules
Users can access VR training directly from the Meta Store or through the LMS.
Available VR Training Modules Include:
(Available Now on Meta Quest Store)
6. Furnace and Water Heater Inspection
7. House Pressure
Training Overview
This system blends immersive VR experiences, AI-driven learning, and structured LMS courses to create a robust training environment.
LMS-Connected VR Training
Tracks individual progress, ensuring structured skill development.
Guided & Interactive Learning
Hands-on simulations combined with expert guided instruction.
AI-Powered Assistance
On-demand support for deeper understanding, questioning, and skill reinforcement.
Bilingual Learning Options
Available in English, Spanish, and German, with more languages in development.
VR Module Learning Outcomes
The VR training modules provide real-world experience in a controlled environment. Users practice chimney inspections, safety procedures, and troubleshooting techniques as they navigate a full-scale home forensically assessing possible damages.
General Inspection & Safety
- Understanding chimney systems (masonry, factory-built, inserts)
- Identifying fire hazards (creosote buildup, clearances, deterioration)
- Using inspection tools (manometers, flue cameras, borescopes, measuring tools)
- Personal safety (PPE requirements, workspace cleanliness procedures)
Masonry Chimney & Fireplace Inspections
- Structural integrity (cracks, missing mortar, spalling, settlement issues)
- Flue liner evaluations (alignment, blockages)
- Smoke chamber & firebox (gaps, erosion, smoke shelf conditions)
Factory-Built Chimney Inspections
- Prefabricated systems (zero-clearance fireplaces, Class A chimneys)
- Manufacturer compliance (liner damages, firestops, installation checks)
- Storm collar & chase cover (rust, improper fits, missing parts)
House Pressure & Venting Inspections
- Measuring house pressure using a manometer
- Diagnosing draft & backdraft issues
- Evaluating HVAC and airflow interactions
Inspection Item Breakdown
The VR training system includes a comprehensive catalog of inspection scenarios, covering damage identification, improper installations, and safety risks.
Structural Issues
Surface cracks, missing mortar, leaning chimneys, spalling bricks
Rust & Corrosion
Rusted liners, caps, flashing, masonry connectors
Improper Installations & Clearances
Incorrect liner paths, missing storm collars, improper flashing
Firebox & Smoke Chamber Issues
Cracked firebox material, excessive soot buildup, smoke shelf debris
Liner & Venting System
Disconnected liners, warping, lack of insulation
Flashing & Water Damage
Efflorescence, peeling masonry, water stains, loose flashing
Hearth & Stove Issues
Improper stove clearance, incorrect hearth pad dimensions
Obstructions & Safety Concerns
Blocked air intakes, improper vent hood installation, combustion risks
Frequently Asked Questions
FTF is here to help! Here are some FAQs, by topic, that address current concerns:
General Questions
What is the NCSG AI, VR, and LMS training system?
The NCSG training system is a state-of-the-art platform that integrates Virtual Reality (VR), AI-assisted learning, and a Learning Management System (LMS) to provide chimney professionals with immersive, hands-on education. It includes VR simulations, structured online courses, and AI-powered support.
Do I need a Meta Quest 3 to use the training system?
Yes, a Meta Quest 3 is required for VR training modules. If you already own one, you can register separately.
Can I access training without VR?
Yes. The LMS includes text-based courses, videos, and AI-supported training that can be accessed on a computer, tablet, or smartphone. However, VR simulations offer hands-on practice and are highly recommended.
Is the training available in multiple languages?
Yes, training is available in both English and Spanish.
Training Modules & Learning Experience
Where are the other training modules?
The remaining Chimney Inspection Foundation training modules are in development and will be released as they are completed. You will receive an email notification when new modules become available.
Are additional training modules planned?
Yes. We are continuously developing new training modules to expand your learning experience. Stay tuned for announcements on upcoming releases.
How long does it take to complete a training module?
Each module is designed to be completed in 15-minute intervals, but you can progress at your own pace. The total time required depends on the complexity of the subject matter and your individual learning speed.
Can I track my progress within the VR training modules?
Yes. The system tracks your training progress, completion status, performance metrics, and achievements, allowing you to monitor your learning journey.
Access & Technical Support
How do I access the LMS?
Log in at NCSG LMS using your registered credentials.
How do I connect my VR headset to the LMS?
Follow the LMS VR Connection Video available on the LMS homepage for step-by-step instructions.
Where do I download the VR training modules?
The modules are available on the Meta Store under Hololab VR. Links are provided in the LMS.
Can I access the VR training modules from multiple devices?
No. The system is designed for one device per user at a time. If you need to switch devices, log out from your current device before logging in on another.
What are the system requirements for using VR training?
Your Meta Quest 3 must meet specific hardware and software requirements. Ensure your headset is updated and connected to a stable internet connection for the best performance.
How secure is my data while using the VR training modules?
We prioritize data security and adhere to industry standards to protect your information. If you have concerns, please contact support.
Troubleshooting & Updates
How often are the VR training modules updated?
We regularly update training modules to improve content, fix bugs, and add new features. Updates are automatically applied when available.
What should I do if a VR training module won’t load?
- Ensure your Meta Quest 3 is connected to the internet.
- Restart your device and check for updates in the Meta Store.
- If the issue persists, visit the LMS support portal for troubleshooting.
What should I do if my headset won’t connect?
- Check if Meta servers are down at Meta Status.
- Ensure your headset battery is fully charged.
- The FTF licensing server may be temporarily down—try again in a few minutes.
Why did my hands disappear in VR?
- Your controller batteries may need to be replaced.
- Exit the app and restart your headset to resync the controllers.
How do I exit the app?
Press the Meta button (concave button on the right controller with the Meta logo), then select Exit.
User Feedback & Support
Can I provide feedback on the VR training modules?
Yes! We encourage users to share suggestions, comments, or concerns through our Feedback Form below or by contacting support@ftfvr.com.
How do I access support if I encounter issues?
Contact our support team at support@ftfvr.com for technical assistance and general inquiries.
What should I do if my headset won’t connect?
- Check if Meta servers are down at Meta Status.
- Ensure your headset battery is fully charged.
- The FTF licensing server may be temporarily down—try again in a few minutes.
Still have questions? Reach out to us at support@ftfvr.com, and we’ll be happy to assist you.
Pricing & Subscription
The NCSG Training System provides cutting-edge VR training and LMS courses designed for chimney professionals. Below, you’ll find details on subscription costs, equipment pricing, and seat-based licensing to help you get started.
Subscription Plans
Visit the purchase portal for the latest rates and discounts.
Prices are subject to change.
Non-Member
Quarterly Billing- Regular Pricing.
- Billed every 4 months.
Non Member
Annual Billing- Regular Pricing.
- Billed annually.
NCSG Member
Quarterly Billing- NCSG membership required.
- Billed every 4 months.
NCSG Member
Annual Billing- NCSG membership required.
- Billed annually.
Each VR headset requires an active training subscription. Companies purchase seats, which can be assigned to different employees but are limited to one user per headset at a time.
Purchasing and Registration
Step 1: Purchase a Subscription & Equipment
- Visit the NCSG Purchase Portal at ncsg-portal.ftfvr.com to choose your plan.
- Select Subscription Only or Subscription + VR Headset.
- NCSG members receive exclusive pricing. Apply your discount code at checkout.
Step 2: Register & Set Up
- After purchase, follow the registration process to assign your seat(s).
- Watch the Registration Tutorial Video for step-by-step guidance.
Step 3: Assign Seats & Manage Users
- Access the Company Seat Management Portal to assign training seats.
- Each seat is tied to a VR headset but can be reassigned within your organization.
Flexible seat allocation
Assign seats to employees based on training needs.
One user per seat at a time
A single subscription cannot be shared across multiple headsets simultaneously.
Transferable licenses
If an employee leaves or no longer requires training, you can reassign their seat.
Frequently Asked Questions
Where do I purchase the training?
You can register and purchase access at the NCSG Purchase Portal at ncsg-portal.ftfvr.com.
How does the seat-based subscription work?
Training is offered through a seat-based subscription model, meaning:
-
- Each VR headset requires a dedicated seat.
- Multiple users can train on the same headset, but only one at a time.
Can my company purchase multiple seats?
Yes. Companies can buy multiple seats and manage them through the Company Seat Management Portal.
If we stop using a seat, can another employee use it?
Yes. Seats are transferable within your licensing period, but only one user can be assigned per seat at a time.
Ready To Get Started?
Subscribe Now and equip your team with industry-leading VR training.
Feedback Form
We would like to hear about your experience, suggestions, and overall thoughts on your time within the VR Training.
The journey we’re embarking on together promises to innovate and transform the landscape of education in skilled trades.
